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Support > The Cancer Council Helpline - support
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The Cancer Council Helpline | Counselling | Talk to someone like me | Support groups | Information about cancer and cancer treatments | Complementary and alternative therapies | Dealing with advanced cancer | Help with practical issues | Group information and support programs | How do I help someone with cancer? | Support for children and young people |
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| The Cancer Council Helpline - support |
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The Cancer Council Helpline operates from 8am to 8pm, Monday to Friday.
Phone 13 11 20 (toll free). |
The Cancer Council Helpline is staffed by trained professionals with knowledge about cancer and cancer care. They are there to help you with information, support and referrals to other services.
The Cancer Council Helpline is available from 8am to 8pm, Monday to Friday and can be contacted by phone, fax, email, post or in person.
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Our Helpline staff can assist with:
- Information about cancer and cancer treatments;
- Support in coping with cancer;
- Referrals to cancer care and support services throughout the state; and
- Links to other cancer information websites.
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The Cancer Council Helpline is often the first point of access for Queenslanders seeking information or support about cancer.
People contact our Helpline for:
- Practical support;
- Prevention and early detection concerns, such as assistance to stop smoking;
- Requests for publications and resources;
- To talk about diagnosis, treatments, and to seek counselling; and
- General enquiries about Cancer Council Queensland activities.
People who contact our Helpline have experienced all types of cancers, including breast, lung, prostate, skin and colorectal cancers. |
Questions you might ask on The Cancer Council Helpline
“I have just been diagnosed with cancer. Where can I go for support?”
There are many avenues of support available to people affected by a cancer diagnosis. Some people want practical support such as assistance with finding accommodation or purchasing a wig, while others want to talk with someone who can answer their questions or just listen to them. The Cancer Council Helpline staff are trained professionals with experience in cancer care and are there to talk with you and/or help lead you to support services available in your community.
“My mother has just died from cancer and my young children are really upset. I am not sure how to help them. What do you advise?”
There are many ways that you can assist your children with their grief. The Cancer Council Helpline staff are there to talk with you and offer support and guidance. They can also offer support by suggesting books and resources that may be of assistance. If professional counselling could assist, they can refer you to The Cancer Council Queensland's Cancer Counselling Service.
Support for children and young people.
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